Call Center Assistant

Main Responsibilities:
• SPM & Above
• Able to conserve fluently in both English Language & Bahasa Malaysia
• Willing to work on shift, weekends and public holidays

Requirements:
• Attending to incoming call responding to customers’ inquiries or requests in a professional and prompt manner.
• To follow up with respective stores on proposed solution for customers complaints or enquiries and proceed with the recovery process to ensure customer satisfaction
• Maintain and manage database of prospective customers, including follow-up activity

Fill in Online Recruitment Form